Criticism of Amazon

The case is notable due to its immense scale, involving a settlement fund reported to be between $1.5 and $2.5 billion. This makes it one of the largest consumer refund initiatives in recent history, potentially affecting millions of subscribers across the United States. The settlement addresses claims that Amazon made it difficult for consumers to cancel their Prime memberships, a practice the FTC challenged.

This topic has gained significant news coverage as the distribution of payments to consumers began in November 2025. Numerous news outlets reported on the initiation of the payout process, detailing the amounts some recipients are receiving and providing guidance on how eligible customers can claim their share of the settlement fund. The story remains prominent as subscribers await their refunds and seek information on the timeline for distribution.